+30 23750 41786, +30 6947 122580

Cancellation Policy

Home Cancellation Policy

OPERATING REGULATIONS HOUSE ABELOS SUZANA

1) Visits by foreign persons to the rooms who are not customers of House Abelos Suzana are prohibited.
2) We do not accept pets in our rooms.
3) It is forbidden to play group games in the common area which disturb the tranquility of the complex and the surrounding accommodation.
4) Everyone must observe the common quiet hours which are: 15:00 ~ 17:30 and 23:00 to 08:00.
5) Please do not throw paper or any other waste into the toilet.
6) Before Check-out, please throw your trash in the central trash can located at the main entrance of the accommodation.
7) Please, before leaving the room every day, check if you have turned off all electrical devices such as TV, electric stoves, air conditioner, to avoid the risk of fire.

BOOKING / CANCELLATION POLICY HOUSE ABELOS SUZANA

1) To validate a reservation, 30% of the total amount of the reservation is required, the remaining amount can be paid at House Abelos Suzana upon your arrival.
2) For the validation of the reservation, all the names of the customers who make up a reservation (parents, children) are falsified and no persons or children will be accepted who will not be mentioned in the Voucher of the reservation, also in this case we reserve our legal right not to proceed with the reservation.
3) The customer has the right to cancel his reservation and receive back all his advance payment except the administrative cost which amounts to €30.00, if we are notified at least 21 days before the date of his arrival at our accommodation.
4) In case that the customer cancels the reservation after the 21-day time limit, before the date of his arrival at our accommodation, then he is not entitled to a refund of his deposit.
5) In case that the customer departs before the period agreed upon during the reservation process, then the customer is charged 50% of the amount resulting from the remaining days of the reservation.
6) The maximum time for Check-out is 11:00.
7) Check-in time is 14:00
8) The customer is charged an overnight tax of €1.50 per night and it is not included in the room price.

In case of emergency you can contact the following numbers


6947122580 Greek / English

6985801148 Greek

2375041786 Greek / English

* The terms and the booking/cancellation policy refer to the regulations of the Hellenic Chamber of Hotels which you can see below (Greek Language)